Telcos & Utilities Solutions

Reimagining the
Modern Storefront

Refining the Storefront Experience: Smarter, Faster, and Fully Automated

Our Storefront Transformation Solutions converge physical and digital channels, creating seamless, human-centric experiences that combine automation, personalisation, and trust. These solutions empower organisations to evolve their storefronts into fully managed, smart, connected, and service-rich environments – enabling 24/7 operations, immersive customer journeys, and enhanced operational efficiency.

Total Payment Kiosk Outsourcing

Enable Sales, Empower Service – Let Technology Handle the Transactions

As telco and utility providers reimagine their service centres as high-value customer engagement hubs, outsourcing payment kiosk operations becomes a strategic move. OpenSys empowers this shift by delivering fully managed, intelligent kiosk solutions – so your frontline staff can focus on what truly matters: sales, service plans, and customer experience.

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Empower Frontline Teams with Strategic Focus
Offload routine transactions to self-service kiosks

  • Offload routine transactions to self-service kiosks
  • Supports complete daily cash services – ordering, delivery, collection, and replenishment
  • AI and ML-driven cash forecasting with visual representation of projected inflows and outflows
  • Tracks cash movements and identifies potential shortages or surpluses
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Intelligent, Multi-Mode Digital Kiosks

  • Accepts cash, cheques, cards, QR codes, and palm recognition for secure, inclusive payments
  • Supports branded digital interfaces tailored to your store identity
  • Features built-in, AI-driven targeted marketing and sales promotions at the point of interaction
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End-to-End Managed Services from a Single Partner

  • Operated via our centralised Outsourced Management Centres
  • 24/7 real-time monitoring and centralised call handling
  • Nationwide deployment, maintenance, and support network
  • Seamless integration with backend systems and billing platforms
  • Custom UI/UX design aligned with your branding and user journey
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Value-Added Operational Intelligence

 

  • Comprehensive reconciliation and discrepancy resolution services
  • Operational dashboards and performance analytics
  • Actionable decision-support reporting to optimise operations and drive promotions

Focus on Growth – We’ll Handle the Transactions

Partner with OpenSys to transform your retail experience. Let our smart kiosks and robust managed services streamline transactions so your teams can focus on upselling, resolving issues, and delivering exceptional customer service.

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