Total Payment Kiosk Outsourcing

Enable Sales, Empower Service – Let Technology Handle the Transactions

Smart Kiosk Outsourcing to
Drive Customer Engagement

As telco and utility companies continue to drive technological advancements, their service delivery models must evolve. Storefronts are transforming from transactional centres into consultative hubs that handle complex sales and support functions. Simple transactions and self-service tasks are increasingly shifting to automated kiosks. Our advanced kiosks support multiple payment modes, seamlessly integrating biometric security and AI-driven technologies to enhance user interaction and streamline the customer experience. We also provide comprehensive backend infrastructure, including real-time monitoring, centralised call centres, and reconciliation services.

Total Payment Kiosk Outsourcing

Enable Sales, Empower Service – Let Technology Handle the Transactions

As telco and utility providers reimagine their service centres as high-value customer engagement hubs, outsourcing payment kiosk operations becomes a strategic move. OpenSys empowers this shift by delivering fully managed, intelligent kiosk solutions – so your frontline staff can focus on what truly matters: sales, service plans, and customer experience.

Empower Frontline Teams with Strategic Focus

Offload routine transactions to self-service kiosks
Free up staff for consultative sales and support interactions
Improve in-store efficiency and customer satisfaction

Intelligent, Multi-Mode Digital Kiosks

Accepts cash, cheques, cards, QR codes, and palm recognition for secure, inclusive payments
Supports branded digital interfaces tailored to your store identity
Features built-in, AI-driven targeted marketing and sales promotions at the point of interaction

End-to-End Managed Services from a Single Partner

Operated via our centralised Outsourced Management Centres
24/7 real-time monitoring and centralised call handling
Nationwide deployment, maintenance and support network
Full management and coordination with third-party service providers
Seamless integration with backend systems and billing platforms
Custom UI/UX design aligned with your branding and user journey

Focus on Growth – We’ll Handle the Transactions

Partner with OpenSys to transform your retail experience. Let our smart kiosks and robust managed services streamline transactions so your teams can focus on upselling, resolving issues, and delivering exceptional customer service.