Bank Solutions
Transforming Traditional Banking
With Cutting-Edge Hardware
And Software Solutions
Our innovative hardware and software solutions are designed to transform the traditional branch into a modern, digital experience, enhancing customer experiences and improving efficiency.
In-Branch Solutions for the Transformation of Customer Experience
In the era of digital transformation, banks are striving to balance innovation with the continued need to provide cash services at branches. Teller Cash Recyclers (TCRs) offer a game-changing solution by automating cash handling, streamlining branch operations, and enhancing efficiency – achieving more than 65% cost savings through improved productivity. With TCR automation, the real value lies in empowering branch staff and optimising workforce strategies by shifting the focus towards high-value, customer-facing services and exceptional customer experiences.
Transforming Branch Design
SmartTCR enhances productivity by eliminating unproductive time spent on cash counting during transactions, transferring cash between chief cashier and teller, performing day-end balancing, and conducting cash audits. TCRs also serve as distributed digital vaults, removing the need for large, costly cash vaults. As a result, branch design is no longer constrained by fixed counters, enabling more open and customer-centric layouts.
- Advanced hardware-independent middleware for the configuration and management of TCRs
- Web interfaces for both mobile and desktop applications
- Superior efficiency with continuous note feeding
- Superior capacity with support for recycling all denominations
- External external transit cassette for automated cash audit, loading, and unloading
- Accurate three-way system reconciliation and balancing
- Flexible deployment for teller-operated, teller-assisted, or customer self-directed operations
- Real-time monitoring of cash positions and cash forecasting
Intelligent middleware
Safer cash management with transit cassette
Real-time cash monitoring with predictive analytics
Faster transactions with continuous deposit
Empowering Staff And Elevating Customer Experience
It has become increasingly strategic to harmonise physical spaces with mobile digital technologies to redefine the in-branch experience. QwikB is our all-in-one suite of mobile applications designed to transform how banks interact with their customers.
An in-branch tablet app that enables branch staff mobility and enhances face-to-face interactions
Supports QR and on-device biometric KYC for a seamless customer service experience
Supports pre-staged data to eliminate manual form-filling and data entry
SmartService empowers customers to pre-stage complex transactions directly from their mobile banking apps
SmartAdmin enhances back-office efficiency through real-time cash position monitoring, cash forecasting, and productivity reporting
Swift and attentive service
Mobility and convenience
Pre-staging efficiency