These are designed and developed by OpenSys for bill payments. Our kiosks can be easily configured. It provides multi–mode payments – cash, cheques and cards.
Key features includes:
- Bundle or single note acceptance with escrow
- Cheque payment acceptance with image capture
- EMV certified credit and debit card payment
- Bank card support with EPP/Triple DES security
- Multiline bar-code reader
- Upgradeable to include SIM card dispenser
ESM 5170
ESM 5170
One of the biggest operational costs for insurers is maintaining an over the counter payment presence. As a solution OpenSys has developed a self-service solution.
Mundane and repetitive transactions such as premium payment can be directed to the ESM5070, freeing up valuable customer service personnel to focus on products sales and other complex services (such as claims).
For insurers with a large agency force, the self-service channel will free up valuable time of agents to focus on customer sales activities. Payment transactions can be performed during non-working hours at the agents′ convenience.
The main benefits of the ESM5170 are:
- Reduced cost compared to counter service
- Frees up counter resources for complex and revenue generating transactions
- 24 hours/ 7 days a week access
- Reduces customer queuing time
The OpenSys ESM5170 has all the features and functions to support both life and general insurance products. Other than life policy payments, the ESM5170 can support general insurance products such as motor insurance renewal, personal accidents and travel insurance.
The main features and functions of the ESM5170 are:
- Payment mode by cheque and debit/credit card
- Touch screen operation
- Customer friendly detailed receipts
- A4 size official payment slip and policy schedule
- Statement printing
- Barcode reader for easy premium payment input
- Fast cheque scanning
- Online cheque payment verification
- Fully integrated with insurer′s core systems
- Fully integrated with card payment gateways
- Fully integrated with system monitoring and software distribution
ESM 5184
ESM 5184
Handling walk-in bill payments is an important customer service function for telco/utility service providers. Traditional methods of handling bill payment transactions over the counter is time consuming and take away resources from customer servicing and revenue generating activities.
Coupled with rapidly increasing personnel and back office costs, telco/utility service providers have to look for ways to serve their customers more efficiently without increasing operational costs.
The OpenSys ESM5184 is the answer to this predicament and has been serving the telco/utility service providers for more than 10 years.
The main benefits of the ESM5184 are:
- Reduced cost compare to counter service
- Free up counter resources for complex and revenue generating transactions
- 24 hours/ 7 days a week access
- Reduced customer queuing time
- The ESM5184 is a 3-in-1 multi payment mode kiosk that is designed to serve the customer around the clock conveniently.
The ESM5184′s comprehensive features and functions are:
- 3-in-1 payment mode by cash, cheque and debit/credit card
- Touch screen operation
- Customer friendly detailed receipts
- Barcode reader for easy bill payment input
- Fast and reliable bank note acceptor with escrow
- Fast cheque scanning
- Online cheque payment verification
- SIM card issuing module
- Biometric reader (MyKad)
- Fully integrated with service provider′s billing systems
- Fully integrated with card payment gateways
- Fully integrated with back end cheque payment verification system
- Fully integrated with system monitoring and software distribution
ESM 7182
ESM 7182
The OpenSys ESM 7182 kiosk is equipped with leading technological components of the banking industry that are well-proven in terms of performance and standards. These components are the key enablers of the current functionalities required by billers as well as future advance payment services such as e-wallets, remittances and emerging merchant payment services involving banks and other third party service providers.
The ESM 7182 are financial transactional kiosks where security and operational functionality are required to meet the most stringent compliance requirements of the banking industry and the central bank.
ESM 7182 Key features:
- Ergonomic And Industry Compliance
- 3-in-1 design simplifies payment services
- Full multimedia user friendly interface
- 15” touch screen with soft key input
- Easy to follow video prompts/guides
- Allows multimedia advertising and promotions
- Customer friendly detailed receipts with denomination breakdown and cheque image
- ISO, PCI and EMV Level 1 and 2 compliance
- PIN-and-Pay ready
- Bar code reader for easy bill payment input
- Class Leading Performance and Reliability Cash Payments
- Fast and highly reliable bank note acceptor with recycling capabilities
- Cash dispensing capability that enables note change
- Built-in auto-jam recovery
- Bundle note (up to 200 notes per insertion) with escrow bank note acceptor simplifies cash payments
- Large bank note capacity (up to 10,000 notes) ensures service availability over holiday seasons and non-stop operations
- Multiple large capacity note cassettes allows sorting of main denominations
- Latest bank note denomination recognition with counterfeit note recognition
- Supports bank note serial number recognition that allows notes deposited to be traceable up to transaction level
Cheque Payments
- Fast cheque scanning single feed mechanism
- Industry proven cheque scanner – widely used for cheque truncation environment
Flexible, Secure and Reliable Online Processing
- End-to-end system for online integration to biller’s backend systems
- Fully integrated with card payment gateways (PCI and EMV compliant)
- Fully integrated with OpenSys’ back-end Cheque Payment Verification System (OpenSys CPVS) with secure online cheque image and data transmission
- Fully integrated with OpenSys system monitoring and software distribution solutions
- Complete audit trail (with banknote serial no.) and day-end collection reports for reconciliation and balancing
Open Industry Software Standards
- Supports TCP/IP
- Secured and hardened Windows platform (Windows 7)
- Industry UL291 safe
Modular Design For Functional Expansion
- Additional functionality can be catered for with the side-car such as SIM card dispensing, document scanners, passport readers and others without any disruption and rework of the core payment services.
